We are looking for a Mac Systems Engineer to help manage and support macOS environments across multiple organisations, ensuring devices remain secure, well-dmaintained, and easy for users to work with.
This role is ideal for an engineer who enjoys variety, client interaction, and working in structured but practical Mac environments.
Responsibilities
- Manage macOS fleets using an MDM platform (Jamf Pro preferred or similar) across multiple clients
- Configure device policies, deploy applications, and maintain device compliance
- Support automated device enrolment and lifecycle processes (onboarding, offboarding, wipe, rebuild)
- Maintain accurate inventory and documentation per client
- Provide remote end-user support for macOS devices and common productivity tools
- Troubleshoot OS, application, and access issues across different client environments
- Assist with new starter setup and device readiness
- Communicate clearly with clients and provide updates on issues and improvements
- Ensure encryption and baseline security settings are enforced
- Monitor device health and assist with patch and update management
- Support response to security incidents such as lost or compromised devices
- Contribute to improving standards, automation, and service quality
Must Have
- Experience supporting macOS in a business environment
- Exposure to an MDM solution (Jamf, Kandji, Mosyle, Intune, etc.)
- Strong troubleshooting and customer-facing communication skills
- Ability to manage workload across multiple clients and priorities
Nice to have
- Experience with Jamf Pro and Apple Business Manager
- Familiarity with identity providers (Okta, Entra ID, Google Workspace)
- Basic scripting knowledge (Bash or similar)
- Understanding of macOS security fundamentals and patch management
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
What We Offer
Salary: Negotiable based on experience- Exposure to varied client environments and modern Apple-first estates
- Opportunity to grow deeper MDM and automation skills
- Supportive team with room to develop into senior or consultancy roles